30 Days Trial Money Back Guarantee

30 Days Trial Money Back Guarantee


Cobra Suspension is confident that you’ll like our lowering springs or your money back! Our lowering springs not only make your car look good but also has a comfortable ride!

Simply install the springs and try it! If after you are not satisfied with the lowering springs, follow the below steps to return the springs and claim for your refund!

  • 30 days money back guarantee on qualifying lowering springs only.
  • 30 days trial starts the day the package arrives at the customer’s shipping address.
  • Customer is responsible for the return shipping charges.
  • Returned lowering springs must be in pre-owned re-sellable condition with no visual or physical damages.

Claim process to receive an RMA# for return: 

STEP 1: Email below requirements and proof of installs to info@cobrasuspensionna.com .

  1. Pictures of front and/or rear axle with Cobra springs visible
  2. One picture of vehicle before install – entire vehicle side view 
  3. One picture of vehicle after install – entire vehicle same side view
  4. Provide reason for return (minimum 5 sentences)
  5. Original order number

Sample of visible cobra springs on vehicle front and/or rear axle: 

Sample before & after picture: 

Once we receive your claim email, we will reply with an RMA# and return address. 

STEP 2: Please pack lowering springs back in its original box and ensure the springs arrive back to us without damage. Adding shipping insurance is recommended in case of accidents with the logistics companies. Cobra Suspension North America will not be able to honor return / refund if springs arrive back to us damaged.

STEP 3: Reply to your RMA# email you received from us with the tracking number of the return package within the 30 days trial period.

 

REFUND: Once we receive your returned lowering springs in good condition per above terms, we will process the refund within 1-2 business days. 

 

***Qualifying lowering springs list is subject to change without notice due to inventory availability and while promotional supplies last.