At Cobra Suspension North America, we value your privacy & security when shopping online. We want you to know how we collect, use, and protect information about our online customers. We collect information for one reason – to help serve you better.
INFORMATION YOU PROVIDE
We receive and may store any information you provide to us through our website. For example, we collect information that you provide when you place an order, register with us, send us an e-mail, call us, and sign up for our emails offers. This information may include: name, address, e-mail, telephone number, physical address, mailing address, billing information, IP address, time, and date. However, for security reasons, we do not store your credit card information. We may also maintain a record of your purchases from cobrasuspensionna.com. We do not knowingly collect information from children under the age of 13. When orders are plated through the website, we will maintain your order information for our records until you ask us to delete this information.
Cobra Suspension North America does not sell or give out any personal information about our customer to any third party. We may use your personal information to process or follow up with transactions initiated on the website or through our customer service department to let you know about products and promotions that we think may be of interest to you. We may share information provided by you directly or through cookies with companies that provide support services to us such as a transaction processor, printer, mailing house or web host or with companies that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose, or to share that information with anyone other than the company and its agents.
We use the personal information that we collect to fulfill order places through our website. We use this information to communicate with you, screen orders for the potential risks and fraud (in particular, your IP address and Personal Information).
We may use anonymous IP addresses to help diagnose problems with our server, to administer our site, or to display the content according to your preferences. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.
DISCLOSURE BY LAW
We may disclose information you provide to our website when we believe disclosure is appropriate to comply with the law when it is necessary to identify, contact, bring or defend legal action against persons or entities that we believe may be causing harm to you, our company or third parties; and when necessary, to protect or defend our rights or property.
PROTECTING CHILD POLICY
This is a general audience website; it is not directed at children under the age of 13. We do not knowingly collect personal information from any child under the age of 13 at this website, nor do we send e-mail correspondence to anyone who tells us that they are under the age of 13.
If you provide our company with your e-mail address and have subscribed to our email offers or notifications, you may receive e-mails from us. If you do not want to receive marketing or promotional e-mails from us, you may contact us via our contact page.
If you supply us with your postal address online you may receive periodic mailing from us that may include information on new products and services or upcoming events. If you do not wish to receive such mailings, you may contact us as follows:
By Email via our Contact Us page or By Tel: (408) 988-6108 By Fax: (408) 988-6107
Your request will be handled promptly; although you may still receive marketing communications that were already in process prior to receipt of your request.
We have appropriate physical, electronic, and procedural security safeguards to protect and secure the information we collect. Nonetheless, no data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee the security of any information you transmit to or from our website, and you do so at your own risk. Our website may or may not use Secure Sockets Layer (SSL), a protocol developed for transmitting private documents via Internet. SSL uses a cryptographic system that uses two keys to encrypt data including your personal credit information. SSL technology is the industry standard for secure online transactions.
UPDATES TO THIS POLICY
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests.
For more information about our privacy practices, questions, or concerns, please contact us by email our Privacy Compliance Officer at firstname.lastname@example.org
Effective Date: 11/01/2019